How to Create a Virtual Hard Drive in Windows 7

Have you ever wished you had an extra Hard Disk to store files, share, or set aside as an encrypted vault? One of the new features in Windows 7 is the ability to create Virtual Hard Disks and we’ll show you how.

Create a Virtual Drive 

This process creates virtual disks in the .VHD format where the minimum size is 3MB. To begin, Right-click on My Computer and select to Manage. Alternately you can type diskmgmt.msc into the Start search box and enter.

The Computer Management screen opens click on Disk Management then Action and Create VHD.

Browse to the directory you want the disk to reside, choose the size you want it to be, and select dynamic or a fixed. If you want the disk to expand in size as you add files to it, then pick Dynamically expanding. Check Fixed size if you want a specific size and for it to stay that way.

 In Disk Management in Microsoft Windows you will see the virtual drive listed as unallocated space.

To begin using it you’ll need to Right-click and select Initialize Disk.

 In the initialize disk box just keep MBR selected and hit OK.

Create a Volume

Now it is time to create a volume by Right-clicking the unallocated space and select New Simple Volume.

The New Simple Volume Wizard starts up and it’s just a matter of completing it.

Choose the amount of space you want to use for the volume.

Assign it a dive letter that is not currently being used.

Format the new volume as NTFS, FAT32, or FAT. Check if you want a quick format and file compression.

The wizard is complete, click on Finish.

If you have AutoPlay enabled it should pop up for you to open up your new virtual hard disk.

It will be listed with the other disks in Disk Management.

Of course you will also see it listen under My Computer.

This is a cool new feature that will let you use the disk as you would any type of real disk. You can encrypt it, share it out to other systems, store files to it…however you would use an extra disk connected to your system.

This is a cool new feature in Windows 7 that will add extra functionality and options to your current system. There are several ways you can use your VHD including making it bootable. If you have used your geek imagination and have come up with unique ways to use a VHD, leave a comment to tell us about it.

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Error:- Double spaced for the recipient.

There is also very famous question ask in outlook Forums is "How to stop double spaced for the recipient".
This issue maily cause by HTML coding. GMail is most frequent for using a web-based email client. In some cases, the message is

correctly spaced when received and only double Spaced when replied to.

The Causes of this is issues.

When you press Enter while creating HTML email, Outlook inserts a paragraph tag (

), so two Enters inserts two

tags,

which is double spaced when rendered in a browser. If you use Shift+Enter, which creates the link Break tag (
),the message

will not look double spaced in a browser. This will look ok in mail client.

The solution of this issue.

You have 5 options:

1. Use plain text for messages. Plain text will look ok in any and every email client available.
2. Press Enter once, not twice, when composing HTML formatted email.
3. Press Shift+Enter twice at the end of a paragraph, rather than pressing Enter twice.
4. Just ignore it as an inconstancy in the way various applications handle HTML.
5. Edit the email template to add '12 points after' in the Normal style.

There is some editing also in Template

In Outlook 2007 : First off all you close the microsoft outlook. Then try search or locate the NormalEmail.dotm and open it for

editing. In Vista the template folder location is C:\users\Usersname\AppData\Roaming\Microsoft\Tempaltes. To easily access this

foder in Windows XP or Vista , Paste %appdata%\Microsoft\Template in run command.

in the Start search dialog (Vista) or the address bar of Windows Explorer.

1. Right click on NormalEmail.dotm and choose Open. This will open the template in Word as a template.
2. Right click on the Normal style button in the ribbon and chose Modify.
3. Click Format in the lower left and choose Paragraph.
4. In the Spacing section, change the After value to 12 points.
5. Save and close the template.

After that when you write a new message you'll press enter once and have white space when recipients read the message in any

client or web browser. Replies will use the style sheet of the original message.

iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

Microsoft Windows Share Point Services and Outlook 2007

Microsoft Office Outlook 2007 and Microsoft Windows Share Point Services 3.0 enable people to share information and work together on tasks and projects. By using Office Outlook 2007, you can access a variety of collaborative areas in Windows Share Point Services 3.0 that enable you to start discussions, share calendars, update common contact lists, maintain version control over jointly authored documents, and more.

The following table shows the features that Outlook offers for personal information management and the corresponding Share Point features that provide sharing across an organization.

Outlook feature	Share Point feature
My Calendar	Calendars
My Documents	Document Libraries
Inbox	Discussion Boards
Address Book/Contacts	Contact Lists
Tasks	Task Lists

What is Microsoft Office Outlook Connector

The Outlook Connector enables two-way synchronization of e-mail messages, calendar items, contacts, tasks, and notes between Outlook and Windows Live Hotmail.

Note Calendar synchronization with Outlook is a paid, subscription-only feature. When you subscribe to Windows Live Hotmail, you get to synchronize notes and tasks as well as your calendar.

If you do not have a Windows Live Hotmail account, you can either sign up for a new account or update your existing MSN Hotmail account to be a Windows Live Hotmail account.

To update from MSN Hotmail to Windows Live Hotmail, click the Join Windows Live Hotmail link when you log on to your account. All of your messages, folders, and contacts will automatically appear in your new account. Your e-mail address will not change.

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing Computer Help

Install IRM for e-mail messages

Information Rights Management (IRM), available in Microsoft Office Outlook 2007, allows individuals to specify access permissions to e-mail messages. By using IRM, it helps prevent sensitive information from being printed, forwarded, or copied by unauthorized people. Your organization must install and deploy IRM before you can use it.

For more information about IRM in Office Outlook 2007, see Introduction to using IRM for e-mail messages.

Running Windows Vista The Windows Rights Management Services (RMS) Client is already installed. Go to the following section, Step 2: Download permissions.

Running Microsoft Windows XP The Windows Rights Management Services (RMS) Client Service Pack 1 (SP1) must be installed on your computer either by you or your RMS administrator. To install IRM, you should start with Step 1: Install the Windows Rights Management Services (RMS) Client.

Install the Windows Rights Management Services (RMS) Client

If you use a computer that is running Windows Vista, the Windows Rights Management Services (RMS) Client is already installed.

1. In Windows XP, click the Start button, and then click Control Panel.
2. Click Add or Remove Programs, and then click Add or Remove Programs.
3. Click Add New Programs.
4. In the list of programs, click Windows Rights Management Services Client, and then click Add.

Note In Classic view, double-click Add or Remove Programs, and then in the left pane, click Add New Programs. In the list of programs, click Windows Rights Management Services Client, and then click Add.

Alternatively, when you first try to open files that have been rights managed by using IRM, the 2007 Office release prompts you to download the Windows Rights Management Services Client if you are running a computer without that software. For more information about the Windows Rights Management Services Client, visit the Windows Rights Management Services Web site.

Download permissions

The first time that you try to open an e-mail message that uses restricted permission, you must connect to a licensing server to verify your credentials and to download a use license. The use license defines the level of access that you have to a file. This process is required for each file that uses restricted permission. In other words, content with restricted permission cannot be opened without a use license. Downloading permissions requires that Microsoft Office send your credentials (which includes your e-mail address) and information about your permission rights to the licensing server. Information that is contained in the e-mail message is not sent to the licensing server. For more information, read the Privacy Statement.

Configuring IRM policies and permissions

A Windows Rights Management Services (RMS) administrator configures company-specific IRM policies that define who can access information and what level of editing is permitted for an e-mail message. For example, a company administrator might define a rights template called "Company Confidential," which specifies that an e-mail message that uses that policy can be opened only by users inside the company domain. For more information about the Windows Rights Management Services Client, visit the Windows Rights Management Services Web site.

After installing and configuring IRM on your computer, you can view the permission levels available to you by clicking the Microsoft Office Button, and then pointing to

Permission

Custom permissions are those created by your e-mail administrator and based on company policies. If you do not see a specific permission in the Set permission on this item list, it might be because one of the following reasons.

• You must use a different Windows user account. For more information, see the "Change the Windows user account used to send rights-managed e-mail messages" section in the Send an e-mail message with restricted permission by using IRM article.
• The permission level is not available to you or might not be included in your company's IRM policy. You should submit a request to your e-mail administrator to make any changes.

I want to share my Experience with Microsoft Outlook and Computer Help

Create custom actions rules

A rule is an action that Microsoft Office Outlook automatically performs on sent or received e-mail messages, and the action is based on conditions that you specify in the Rules and Alerts Wizard. There are third-party add-ins, however, that permit Outlook to perform additional, custom actions based on a rule condition.

What is a custom rule?

The Rules and Alerts Wizard in Outlook includes a number of actions that Microsoft Outlook can perform based on conditions that you define, such as moving all e-mail messages from a specific person into a folder other than your Inbox. Some third parties offer add-ins that permit custom actions, such as automatically printing new e-mail messages. Microsoft does not provide these add-ins. They are written by third-party developers as dynamic-link library (.dll) files that must be installed on the computer running Outlook.

To find Outlook add-ins on the Web, use your Web browser to search for Outlook custom actions. With this I want to share my experience to Microsoft Outlook Support, Technical Support and Computer Help

The following instructions will help you create a rule that runs a custom action add-in.

To create a rule by choosing your own conditions, actions, and exceptions, do the following:

Steps to create a custom action rule

1. In the Navigation, click Mail.
2. On the Tools menu, click Rules and Alerts.
3. If you own more than one e-mail account, in the Apply changes to this folder list, select the Inbox that you want.
4. Click New Rule.
5. Under Start from a blank rule, select either Check messages when they arrive or Check messages after sending, and then click Next.
6. Under Step 1: Select condition(s), select the conditions that you want the messages to meet for the rule to apply.
7. Under Step 2: Edit the rule description, click each underlined value, enter the criteria for each condition, and then click Next.
8. Under Step 1: Select action(s), scroll down the actions list, and then select the perform a custom action check box.
9. Under Step 2: Edit the rule description, click the underlined value a custom action.
10. Under Choose an action to be performed, select the add-in that you want to run.

Note If the add-in does not appear, the add-in is not properly installed for use by Outlook. You must contact the add-in developer for assistance.

11. To change the Action value, click Change.
12. Click OK to close the dialog box, and then click Next.
13. Under Step 1: Select exception(s), select any exceptions to the rule, and then click Next.
14. To finish creating the rule, enter a name for the rule, and then select any other options that you want.
• If you want to run this rule on messages that are in one of your folders, select the Run this rule now on messages already in "folder" check box.
• To apply this rule to all of your e-mail accounts and the Inbox associated with each account, select the Create this rule on all accounts check box.
15. Click Finish.

Outlook Protection from spam

Anyone who has been using e-mail for some time is familiar with the flood of bulk e-mail that can come to your Inbox, most of it being junk. Outlook helps to mitigate the problem of spam with the Junk E-mail Filter, which automatically evaluates incoming messages and sends those considered to be spam to the Junk E-mail folder.

Microsoft Outlook also has an additional anti-spam feature. Messages in HTML format often include pictures or sounds from an external source on the Internet. This is typically done by legitimate senders to avoid embedding large graphics in the message itself. However, junk e-mail senders use this capability as a "Web beacon" that collects your e-mail address. When you open the message and the content is downloaded automatically, you are inadvertently verifying to the sender's server that your e-mail address is valid. Your e-mail address can then be sold to spammers, often resulting in more junk messages being sent to you. By default, Outlook blocks automatic picture downloads. If you think that the message is from a trustworthy source, you can unblock pictures or other external content.

Also, Outlook uses a technology called Outlook E-mail Postmarking to further reduce the spam in your Inbox. I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing a computer Help

9 ways to help protect your computer from viruses

By taking the following precautions, you can help reduce the risk of your computer being infected by a virus:

1. Use the default security settings in Microsoft Office Microsoft Office has safeguards in place to help protect your programs and data from viruses. We recommend that you do not change the Microsoft Office default settings to less secure security settings.
2. Turn on the security features in the Microsoft Windows Security Center, and keep your computer updated The easiest way to do this is to visit the Protect Your PC site, which guides you on how to use the Windows Security Center to enable the following:
• Internet firewall
• Antispyware software
• Antivirus software

For more information about antivirus software vendors that you can sign up with, see the Microsoft Antivirus Partners site.

• Automatic updates from Microsoft Update

Tip To locate the Windows Security Center in Microsoft Windows, do the following:

• In Microsoft Windows Vista, click the Start button type security center in the Start Search box, and then press ENTER.
• In Microsoft Windows XP Service Pack 2, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Security Center.
2. Try a subscription to Windows Live OneCare Windows Live OneCare is a round-the-clock protection and maintenance service that you can subscribe to. Windows Live OneCare helps protect and maintain your computer by providing all-in-one functionality including virus scanning, firewall, antispyware, PC performance tuneups, and file backup and restore capability. Visit the Windows Live OneCare site for more information and to sign up for a free 90-day trial.
3. Find out whether you really have a virus Viruses often run without your knowledge. However, if your computer is acting strangely or if one of your programs is not working correctly, this does not necessarily mean that your computer has a virus. It is important to be aware of the specific symptoms that a particular virus causes. On the Microsoft Security Antivirus Information site, you can find information and alerts about the latest viruses, their severity, and the symptoms they cause.
4. Check the Microsoft Security Bulletins regularly An up-to-date list of security issues that affect Microsoft products is available on the Microsoft Security Updates site. This site provides technical information about security issues that affect specific products. If you don't want to remember to check the site regularly, you can subscribe to get security bulletin e-mail notifications for free that let you know about important security updates from Microsoft. In the past, hackers have attempted to mimic these notifications to send bogus information. However, it is not difficult to determine whether a Microsoft security-related message is genuine, because authentic Microsoft security bulletin notifications are always digitally signed and never include software updates as attachments. Instead, the notifications always link to the update on the Microsoft.com Web site.
5. Download files only from trusted sites When you download a file from a Web site, be sure you know the source! You should download only files that are from known, well-established companies. When in doubt, don't download the file. As an extra precaution, you can download files onto a disk separate from your hard disk, such as a floppy disk or a zip disk, and then scan the files with your virus scanner.
6. Install only from authentic CDs In general, installing software from authentic, commercially distributed CDs is the safest method. For example, all Microsoft CDs have holograms to prove their authenticity.
7. Back up your data regularly If a virus erases or corrupts files on your hard disk, a recent backup may be the only way to recover your data. Back up your entire system regularly. At the minimum, back up files that you can't afford to lose, such as documents, pictures, favorite links, address books, and important e-mail messages. For details about how to back up your specific program's data, search the Microsoft Office Online Web site. You can also use the System Tools in Microsoft Windows to back up your data, as follows:
• In Microsoft Windows Vista, click the Start button click All Programs, click Accessories, click System Tools, and then click Backup status and configuration. Follow the instructions provided.
• In Microsoft Windows XP, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Backup. Follow the instructions provided.
8. Don't open suspicious e-mail messages or files Even though the Junk E-mail Filter in Microsoft Office Outlook helps to protect your Inbox from spam and phishing messages, it is a good idea to avoid opening any attachment in a message that you did not expect to receive, especially if the message is from a source that is unknown to you.

Make a backup copy of a digital ID

You can create a backup file of your digital ID in Microsoft Office Outlook 2007 and secure the file with a password. Backup files for Microsoft Exchange digital IDs have an .epf (.epf file: A file type that Outlook uses to import or export a digital ID (certificate and private keys) obtained from the Microsoft Exchange Key Management Server.) extension, while backup files for Internet e-mail digital IDs have a .pfx (.pfx file: A Personal Exchange File type that Outlook uses to import or export a digital ID (certificate and private keys) used in S\MIME security.) extension.

1. On the Tools menu, click Trust Center, and then click E-mail Security.
2. Under Digital IDs (Certificates), click Import/Export.
3. Click Export your Digital ID to a file.
4. Click Select, click the digital ID that you want to back up, and then click OK. The certificate appears in the Digital ID box.
5. In the Filename box, type a name and path for the backup file that you want to create, or click Browse.
6. In the Password box, create a password for the backup file.
7. In the Confirm box, type your password again.
8. Click OK.

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing computer support assistance.

What is a Microsoft Exchange account?

Some features in Microsoft Outlook require you to use a Microsoft Exchange account. Exchange is an e-mail-based collaborative communications server for businesses. Licenses for Exchange can be purchased from Microsoft and its resellers.

If your organization uses Exchange, but you do not know whether you have an account or how to use it, you must contact your organization's Help desk or network administrator for assistance and Computer Support.

Home users typically do not have an Exchange account; instead they use a POP3 e-mail account with an Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) Or use a Web-based e-mail service, such as Windows Live Mail. If you use a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account, your ISP can provide you with your specific account information. People without Exchange accounts cannot use the features in Outlook that require Exchange.

The Help for features that require an Exchange account includes one of the following notations:

• This feature requires you to use a Microsoft Exchange account. Most home and personal accounts do not use Exchange.
• This feature requires you to use a Microsoft Exchange account in Cached Exchange Mode. Most home and personal accounts do not use Exchange.
• This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2003 or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2003 or Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.

To determine which version of Exchange your account connects to, see Determine the version of Microsoft Exchange my account connects to.

If you are not using an Exchange account, you may not see the menus, commands, or options mentioned in the Help for the features.