Problem With Outlook Passwords On Vista

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When Windows Vista was released on January 2007. everyone wanted to have that new operating system. It was suppose to be so good and better than anything else at that time. But, soon after the release, Windows Vista users have discovered that Vista isn’t everything that they have expected. Actually, it wasn’t even close to the great operating system that Microsoft was trying to convince everyone.

A problem that bothers most of the users is Vista’s incompatibility with software that was normally used and without any problems on Windows XP. That problem was found at the begging of Vista and a year after that problem is still here. If some things don’t change soon, Vista will not be popular in near future either.

Among dozens of problems you get when using Vista, one is just making more trouble than the others. That problem is related to Outlook Express 2002. If you can remember right now, before using your Outlook you have to set up your account by filling in your passwords, user ID, server name and e-mail addresses. And of course, you check the option which will save all of your passwords. That’s it. You can now use your Outlook. But, where is the problem you ask? Well, the problem starts the second time you open your Outlook. When you open it and try to send or receive your e-mails a small window pops-up with your user ID info, server name and with a blank field for passwords. If you go to your account settings you will see that all of yours previously written passwords are now gone. And that’s your problem. You have to write password every time you open Outlook Express.

You can find many complaints to this problem on the internet, and a very few good solutions. Maybe the best way to avoid such a problem is to stick with Windows XP and not using Vista, but that’s up to you. Of course, Microsoft is very aware of this problem and because of that it has put some solutions for fixing it on their official Help & Support page. Too bad that their solutions aren’t useful to all users, but there is always an alternative. Some users have written their own solutions on many community boards, but again they don’t work for everyone. I suggest you to try them all until you find what’s good for you.

Here is one solution for this problem:

Back up your registry and remove the user account information from the "Protected Storage System Provider" subkey. Then, reenter your password options.

To do this, follow the steps for the version of Windows that you are using.

Note the the steps listed in this section should not be used on a computer running Windows Vista.
Back up the registry key
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage SystemProvider
4. On the File menu, click Export.
5. In the Save in box, select a location where you want to save the .reg file.
6. Type a file name in the File name box, and then click Save.
7. On the File menu, click Exit.

Remove the user account information
Important Do not remove the main Protected Storage System Provider key. This key is not automatically regenerated. If you do not have password retention problems and you do not remember your password, deleting the user subkey may cause you not to be able to retrieve your mail.

Note If you use Windows XP, you must have administrator permissions to edit the system registry.
1. Exit all programs.
2. Click Start, click Run, type regedit in the Open box , and then click OK
3. Locate and then click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
4. On the Edit menu, click Permissions.
5. Click the registry key for the user who is currently logged on. Then, make sure that the Read and Full Control permissions are both set to Allow.
6. Click Advanced. Then, verify that the user who is currently logged on is selected, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply to column.
7. Click to select the Replace permission entries on all child objects with entries shown here that apply to child objects check box.
8. Click Apply, and then click Yes to continue.
9. Click Ok two times
10. Double-click the Protected Storage System Provider key to expand the key. Click the user subkey folder that is directly underneath the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box.

The user subkey folder resembles the following example:

S-1-5-21-124525095-708259637-1543119021-16701

Note For every identity that you have, there may be a subkey under the Protected Storage System Provider key. To resolve this issue in all identities, you must delete all the user subkeys folders that are under the Protected Storage System Provider key.
11. On the Registry menu, click Exit. Then, restart the computer.

For Microsoft Windows 2000
How to back up the registry
1. Click Start, and then click Run.
2. In the Open box, type regedt32, and then click OK.
3. Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage SystemProvider
4. On the Registry menu, click Save Key.
5. In the Save in box, select a location where you want to save the .reg file.
6. Type a file name in the File name box, and then click Save.
7. On the Registry menu, click Exit.

How to remove the user account information in the registry

Important Do not remove the main Protected Storage System Provider key. This key is not automatically regenerated. If you do not have password retention problems and you do not remember your password, deleting the user subkey may cause you to be unable to retrieve your mail.

Note If you use Windows 2000, you must have administrator permissions to edit the system registry.
1. Exit all programs.
2. Click Start, and then click Run.
3. In the Open box, type regedt32, and then click OK.
4. Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Protected Storage SystemProvider
5. On the Security menu, click Permissions
6. Click the registry key for the user who is currently logged on. Then, make sure that the Read and Full Control permissions are both set to Allow.
7. Click Advanced. Then, verify that the user who is currently logged on is selected, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply to column.
8. Click to select the Reset permissions on all child objects and enable propagation of inheritable permissions check box.
9. Click Apply, and then click Yes when you are prompted to continue.
10. Click OK two times.
11. Double-click the Protected Storage System Provider key to expand the key. Click the user subkey folder that is directly underneath the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box.

The user subkey folder resembles the following example:

S-1-5-21-124525095-708259637-1543119021-16701

Note For every identity that you have, there may be a subkey under the Protected Storage System Provider key. To resolve this issue in all identities, you must delete all the user subkeys folders that are under the Protected Storage System Provider key.
12. On the Registry menu, click Exit, and then restart the computer.

How to reenter your password in Outlook 2002 and in Outlook 2003

1. Click Start, point to Settings, and then click Control Panel.

Note In Windows XP, click Start, and then click Control Panel.
2. Double-click the Mail icon or the Mail and Fax icon.
3. Click Show Profiles, click the account that you are troubleshooting, and then click Properties.
4. Click E-mail Accounts.
5. Confirm that the View or change existing e-mail accounts check box is selected, and then click Next.
6. In the E-mail Accounts dialog box, click the account that you are troubleshooting, and then click Change.
7. Under Logon Information, enter the password, and then click to select the Remember Password check box.
8. Click Next, and then click Finish.
9. Start Outlook.
10. Use the Send and Receive command to determine whether your password is retained.

How to reenter your password in Outlook 2000 Corporate or Workgroup (CW)

1. Click Start, point to Settings, and then click Control Panel.

Note In Windows XP, click Start, and then click Control Panel.
2. Double-click the Mail icon or the Mail and Fax icon.
3. Click to select Internet E-mail in the services list, and then click Properties.
4. On the Server tab, enter the password, and then click to select the Remember Password check box.
5. Click Apply, and then click OK.
6. Start Outlook.
7. On the Tools menu, click Send and Receive to determine whether your password is retained.

How to reenter your password in Outlook Express
1. Start Outlook Express.

Note If you receive a logon error, close the dialog box and continue.
2. Click Tools, and then click Accounts.
3. Click the Mail tab in the Internet Accounts window.
4. In the Account column, click to select the Internet e-mail account that you want to change, and then click Properties.
5. On the Server tab, type your password in the Password box, and then click to select the Remember password check box.
6. Click OK, and then click Close.
7. Exit and then restart Outlook Express.
8. On the Tools menu, click Send and Receive to determine whether your password is retained.

Note If other Windows 2000 users or Windows XP users have password-retention problems, reenter the password, and then click to select the Remember Password check box for those profiles. Each user may have to log on for his or her password to be retained.

Microsoft Office Outlook Connector


The Outlook Connector enables two-way synchronization of e-mail messages, calendar items, and contacts between Outlook and Windows Live Hotmail, inlcuding Windows Live Calendar Beta.

Note As of July 2008, calendar synchronization with Windows Live Calendar Beta is also included at no cost for all users. A paid Windows Live Hotmail subscription is no longer required. You must download the latest Outlook Connector to enable calendar synchronization.

If you do not have a Windows Live Hotmail account, you can either sign up for a new account or update your existing MSN Hotmail account to be a Windows Live Hotmail account.

To update from MSN Hotmail to Windows Live Hotmail, click the Join Windows Live Hotmail link when you log on to your account. All of your messages, folders, and contacts will automatically appear in your new account. Your e-mail address will not change.

To setup this feature Use Outlook Support

Outlook 2007 Product Description


Microsoft Office Outlook 2007 provides an integrated solution for managing your time and information, connecting across boundaries, and remaining in control of the information that reaches you. By delivering innovations you can use to quickly search your communications, organize your work, and better share your information with others, this software keeps you connected and up to date, at work dealing with colleagues and customers, or at home corresponding with friends and family.

Keep Better Track of Your Daily Priorities
Outlook 2007 now features a re-designed interface within the authoring experience, making composing, formatting, and acting on e-mail an easier and more intuitive experience. Specifically, all of the rich features and capabilities of Outlook 2007 are now accessible and easy-to-find within the message. For instance, you can use the To-Do Bar--which gives you a consolidated view of your calendar, upcoming appointments, tasks, and flagged mail--to organize your day and manage your priorities.

Manage Your Time and Information
Outlook 2007 gives you a wide variety of time-saving options, including Instant Search to help you quickly locate all the information you're looking for right from within the Outlook 2007 interface. Not only can you search by keyword through your information, but Instant Search also looks for those keywords within your e-mail attachments. For more directed search results, the Instant Search pane provides helpful criteria to narrow your entry.

Visually Identify Information
Using Outlook 2007 Color Categories, you can easily personalize and add categories to any type of information. Color Categories give you an easy, visual way to distinguish items from one another, so it's a snap to organize your data and search your information. Preview attachments in one click with Attachment Preview and avoid having to re-send attachments repeatedly.

Connect Across Boundaries
Outlook 2007 lets you share all types of information with coworkers, customers, friends, and family. First, you can create and subscribe to Internet calendars (which provide a way to view and remain up to date on industry events) or personal interest calendars and schedules. Then, send your calendar information to anyone with calendar snapshots, an HTML representation of your calendar that lets you share this information with anyone. Or you can publish your Internet calendar to Microsoft Office Online. Using Microsoft Passport credentials, you can then invite a group of your coworkers, customers, friends, or family to view and work with your calendar so that everyone has the latest information.

Enjoy Full Integration with Microsoft Windows SharePoint Services Technology
With Outlook 2007, you can fully interact with information stored in Windows SharePoint Services technology anywhere, anytime, and connect Windows SharePoint Services calendars, documents, contacts, or tasks. Once you've done so, you'll enjoy full editing capabilities, so that any changes you make to the information stored in Outlook 2007 can be reflected in the server version.

Increased Functionality and Collaboration
You also have the option of enjoying increased functionality and collaboration with Microsoft Exchange Server 2007. Using Outlook 2007 and Microsoft Exchange Server 2007 in conjunction results in increased collaboration capabilities and security enhancements. Exchange Server 2007 provides the latest in dynamic mailbox connections, unified messaging features, and improved protection from junk e-mail.

You can also send text messages from Outlook with one easy click, thanks to Outlook Mobile Service, a feature that allows you to send and receive text and picture messages between Outlook 2007 and any mobile phone. Outlook Mobile Service also enables you to forward Outlook e-mail messages, contacts, appointments, and tasks to yourself or other people as text messages. You can even set Outlook 2007 to automatically send e-mail messages, reminders, and your daily calendar as text messages right to your mobile phone.

Work With RSS Feeds
You can now fully subscribe to and interact with Really Simple Syndication (RSS) Feeds right from Outlook 2007, the most natural place to manage this kind of information. It's easy to get started adding RSS Feeds using the RSS Subscriptions home page within Outlook 2007.

Electronic Business Cards
Outlook 2007 lets you customize and share electronic business cards so you can create, customize, and share your information with customers, clients, or friends. Effortlessly add photos, company logos, or other personal information to your card so that the recipients have an easy way to identify and remember you and your business.

Improved E-Mail Control and Protection
Outlook 2007 helps you control your information while keeping you safer from junk mail and malicious sites. The junk e-mail filter, introduced in Outlook 2003, helps prevent junk e-mail messages from cluttering your Inbox. Outlook 2007 also features new anti-phishing features that disable threatening links and warn you about possibly malicious or phishing content within an e-mail message. For additional protection and security, Exchange Server 2007 acts as the first scan on incoming e-mail, determines the legitimacy of the e-mail message, and if applicable, disables links or URLs present in the e-mail message to help protect users.

Control Distribution of Sensitive Work
Help protect your company assets by preventing recipients from forwarding, copying, or printing important e-mail messages by using information rights management (IRM) functionality. You can even specify an expiration date for the message, after which it cannot be viewed or otherwise acted upon. (IRM functionality requires Microsoft Windows Server 2003 or later running Microsoft Windows Rights Management Services).

Maintain Compliance With Managed E-mail Folders
Exchange Server 2007 offers managed e-mail folders, a new approach to document retention, archiving, and regulatory compliance. You'll be able to see and interact with these folders just like any other mail folder, but the messages stored within them gain retention, archive, and expiration policies defined by the administrator. With managed e-mail folders, users and administrators can easily comply with various forms of external regulation and internal company policies regarding message retention.

Outlook 2007 E-mail Postmark
The Outlook 2007 E-mail Postmark helps ensure that e-mail reaching your inbox is legitimate and that e-mail you send will be trusted by the recipient's client. Creating mail with E-mail Postmark uses new technology that Microsoft has developed as part of the ongoing effort to curb junk mail. This technology asks the sender's computer to perform a computation or puzzle, and then assigns this work as a token of legitimacy to the e-mail message. These e-mail postmarks are designed to make it very time-consuming and technologically detrimental for users to send mass e-mail like spam, yet they do not change the user experience of sending e-mail.

Product Description
Microsoft Outlook 2007 is a comprehensive time and information manager for your busy digital life. You'll never have problems with personal information again. Take control of the tools you need to prioritize, organize and search. Schedule and block off time to follow up on items, manage your daily priorities and use Windows SharePoint Services technology to manage every aspect of your digital life more effectively. Manage your shared information and content in one interface, through SharePoint Services -- documents, calendars, contacts, tasks, and other information are easier than ever to handle Stay safe from junk mail and phishing Web sites - The improved junk e-mail filter and has added new features that disable links and warn you about threatening content within an e-mail message Color-code your information for easier organization -- it's a simple, visual way to distinguish items from one another Manage all your blogs to RSS feeds directly through Outlook 2007 New Attachment Preview helps you see your Office Outlook 2007 attachments with one click directly in the reading pane, saving you time and effort